FAQs

Yes. Our manufacturing system is certified to ISO 9001 for quality management, and we also hold FSC certification to support responsible sourcing.

Every chair model is tested in our in-house lab before shipment.

For specific projects, we can provide third-party test reports (by SGS, TÜV.) in compliance with BIFMA 5.1 or EN1335 standards upon request.

Our monthly output ranges from 18,000 to 20,000 chairs, equivalent to approximately 40–60 units of 40HQ containers.

We export to a wide range of global markets, including Europe (Poland, Germany, France, Spain, Romania, Ukraine), Russia, Asia (South Korea, Vietnam, Malaysia, Indonesia), and Latin America (Peru, Brazil, Mexico).

Yes. We have long-term cooperation with established brands and distributors such as Mealux (Russia), Nowy Styl / Grospol (Poland), and Dergo (Vietnam), among others.

We operate furniture manufacturing facilities in Zhangzhou (Fujian) and Anji (Zhejiang).

Our office chair production is based in Anji, one of China’s key chair manufacturing hubs.

We are an reliable ergonomic seating supplier combining manufacturing and trading, giving you better control over quality, cost, and lead time.

Beyond ergonomic office chairs, we offer a full range of furniture solutions, including kids’ study desks and chairs, school furniture, living room, dining, bedroom, office, and entryway furniture—helping you streamline sourcing with one reliable partner.

Absolutely. You’re welcome to visit anytime. Just contact us in advance to schedule your factory visit, and we’ll take care of the arrangements.

Yes. We regularly exhibit at major furniture shows including CIFF and Canton Fair in Guangzhou, as well as selected international exhibitions in markets like Korea, Poland, and Russia.

Our standard MOQ starts from 50 units per model. For customized items, MOQ may vary depending on specifications. Feel free to contact our sales team for exact details based on your project.

We pack each office chair in export-grade corrugated cartons for stronger protection during shipping.

Each component is carefully protected with PE bags, EPE foam, reinforced corner guards, and additional padding materials to prevent scratches and damage during transit.

Every unit is cleaned and inspected before final packing.

Yes, we support fully customized packaging. You can provide your own design, including material, size, structure, and printing requirements, and we’ll produce accordingly.

Quality control is built into every stage. From raw materials to semi-finished and finished products, Ergodelux follows strict internal inspection standards to ensure consistency and reliability before shipment.

Yes. We support full ODM/OEM customization. Whether it’s specific materials, dimensions, or structural adjustments, our design team will work with you to develop solutions that match your requirements.

Yes. You can share your drawings, references, or even concept images, and we’ll manufacture according to your specifications with full production support.

Yes. We optimize office chair model for your specific market.

First, we will supply you with a curated selection of existing chairs to test in your local market.

Once you gather feedback, we will customize the design, upgrade the ergonomic features, or adjust the materials to match your exact brand needs and target price point.

We can provide design exclusivity within your target market if agreed order volumes are met.

For larger volume commitments (e.g. 5,000+ units), mold costs can be reduced or even waived depending on the project.

Yes. Your logo can be applied on shipping marks, chair backs, or seat labels. Multiple branding options are available to support your market positioning.

Yes. Samples are available and can be delivered by express within 5–10 days. Sample and shipping costs will be charged accordingly.

Yes. We can either deliver our products to your designated supplier or receive goods from other suppliers and consolidate everything into one container for shipment.

Yes. We support mixed loading. For initial orders, you can typically combine up to 2–3 models to test the market.

Lead time is usually 30–50 days after deposit. For selected models, we may have stock or semi-finished inventory to shorten delivery time.

Yes. We’re open to working with small retailers and growing brands. Flexible cooperation is part of how we build long-term partnerships.

Yes. We work with experienced freight forwarders and can manage the entire shipping process—from booking to delivery. You just confirm the schedule; we handle the rest.

Yes. We fully support third-party factory audits (quality or social compliance) and pre-shipment inspections by agencies such as SGS, TÜV, or your designated partners.

For confirmed quality issues, we will arrange replacements in your next shipment or send them separately after reviewing photos or videos as evidence.

We offer 1–3 years warranty depending on the model. If issues are caused by manufacturing defects, we provide free replacements. For shipping damage or other cases, we work with you to provide practical solutions.

It’s simple:

• Send us an inquiry via email or phone
• Our sales team discusses your requirements in detail
• We provide design proposals and quotations
• Confirm order and proceed with production
• Inspection, shipment, and after-sales support

For standard orders, a 30% deposit is required to start production, with the remaining 70% paid before shipment. For small orders, full payment is typically required in advance.

We support multiple international trade terms including FOB, CIF, and EXW.
Accepted payment currencies include USD, EUR, and CNY.